Every day of activity in a hotel is filled with important decisions regarding the operations of the hotel, management of the staff and steps taken to improve guest satisfaction in every area. It is the primary aim of the managers as well as the staff, that the efficiency should be…

You’re planning a getaway to your favourite destination, and you decide to book a hotel room. What’s your go-to method for booking? Chances are, you’ll whip out your smartphone or fire up your computer and head straight to the hotel’s website. In today’s digital age, the convenience and ease of…

As the famous American author, John Steinbeck once said, “What good is the warmth of summer, without the cold of winter to give it sweetness?” The metaphor here is that contrast can make things better. Similarly, when it comes to the hotel industry, forecasting is the winter that can give…

As the famous proverb goes, “A journey of a thousand miles begins with a single step.” The same can be said for the hospitality business. The hotel industry is a constantly evolving landscape, where changes can be as rapid as the rising sun. …

The hotel industry is a business that is forever undergoing changes. Hotel managers need to use modern technologies to keep at par with the competition in the market and to cater to the ever-changing demands of the guests. These days, guests expect hotels to have the most advanced technology that…

The world of hospitality keeps changing with times and savvy managers need to ensure that their properties are at par with the needs of their guests. Constant improvement and upgradation is the name of the game when it comes to the world of hospitality. …

Hotels are one of the first businesses to adapt to new technologies that can put them a step ahead of their competition. In today’s world where the competitors in a business are always ready with a better deal for the customers, it pays to offer services that are exceptional in…

Hotels are one of the first businesses to adapt to new technologies that can put them a step ahead of their competition. In today’s world where the competitors in a business are always ready with a better deal for the customers, it pays to offer services that are exceptional in…

Every day in the hospitality business brings new challenges with it. Hoteliers are often working on multiple fronts to make sure their staff is productive, the hotel property is well-maintained, and the guests are satisfied with their services. With a range of activities going on in a hotel, managing everything…