WHAT IS HOTEL MANAGEMENT SOFTWARE?
A hotel management system is that simplifies a hotel’s operations. It can be defined as a system by automating itself. It covers every aspect of hotel management whether minor or major. Whether it is housekeeping, maintenance, guest management, and even billing.
In addition, the software helps in improving efficiency and growth. It helps both the independent hotel as well as the hotel group. Furthermore, So this system is suitable for all types of property types. Like hotels, restaurants, resorts, hostels. As well as guest houses, a chain of properties, and vacation rentals.
So, you will get all your query related to a hotel management system.
FEATURES OF HOTEL MANAGEMENT SOFTWARE
Because of this system covers various basic and advanced features. It helps in automating different department’s functions. So that you can run your business smoothly. The following are some features:-
- Front office operations
- Credit card center
- Rate management
- Booking & reservation management
- Group booking
TYPES OF HOTEL MANAGEMENT
The advancement of technology has witnessed development. There are various types of hotel software. However, mentioned below are the most prevalent. Let’s define them first:
1. Cloud-based hotel management software:-
My cloud hospitality is an award-winning hotel software. This software has been developed by ProLogic. Meanwhile with the help of this hoteliers run business in profit.
The cloud-based hotel PMS software is the next-generation software. This is generally offered as a SaaS (Software as a Service) platform. Mycloud can be hosted either through a public or private cloud. IT requirements are not major as all operations are on the cloud. Generally suits small to medium-sized hotels. Because they have less-extensive operations.
2. On-premise hotel management software:-
On-premise software is better known as the legacy-based hotel software. That runs as an app for instance on your computer systems. Because they usually run without an internet connection. So they are installed through a local server. They require more IT requirements and knowledge due to desktop software. Because they are Suitable for properties that have extensive operations.
3. Hosted cloud hotel management software:-
This system is hosted on servers. It offers the hotelier a single system to work on. It is easily accessible through a web browse. Ex. the computer, smartphone, or tablet. It can be hosted locally at the hotel level. So this software requires comparatively fewer IT requirements. But proper knowledge of client-server environments. It is suitable for properties that do not have either many extensions. As well as few operations as compared to the above two.
We’ve listed down its benefits below for all sizes and types of properties. So that you can have a broader idea of hotel management software.
- Speeds up operations
- Saves time and reduces errors
- Increases accuracy and efficiency
- Increases guest satisfaction
- Secure sensitive data
- Helps you stay at the top of competitors
- Saves hardware and resource cost
- Most importantly reduces administration work and gives data insights
- Improves communication
- Manages hotel distribution
WHO CAN USE
In a hotel, there are various departments. Like the front desk, housekeeping, kitchen, back office, revenue management. Each hotel operates differently. For instance, small to medium-sized may not consist of these many departments. But some may run single-handily. Maybe there are more departments in other large size hotels.
So, here we have listed a few basic user roles. To make use of this software for an individual purpose:-
1. General Manager
2. Hotel Manager
3. Front Office Manager
4. Guest Relationship Manager
6. Financial Controller
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